What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm having problems with my secure forms.

    Asked by on June 16, 2010 at 11:49 PM

    Prior to your recent updates my secure forms worked and I was able to login using https to Jotform and edit them.  Today I was totally unable to access jotform and now my secure forms are not working.  Internet Explorer 8 indicates my forms are unsecure.  I would like to have some help solving this problem, I have customers that rely on my forms in their business. At this point I am ready to go somewhere else for my forms if I can't get some answers and get this resolved.  I have noticed a lot of problems when I try to load my pages into Internet Explorer taking minutes to load which I feel is going to drive my traffic away.   Please help.  Thank you, Bob Mideke  
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    JotForm Founder

    Answered by aytekin on June 17, 2010 at 05:44 AM
    This is also caused by the DDoS attack. I just posted the details about it on the blog:
    http://www.jotform.com/blog/5-Massive-Distributed-Denial-of-Service-Attack-on-JotForm

    We will fix the SSL in few hours.

    Thanks for your patience with us during this time.