- yeryuzuAsked on October 25, 2013 at 09:48 AM
We'd like to say our people who gives their personal details on our forms that their info are in safe. What is the level of our data security? Is there any program or protocol to keep the data in safe? If so, we'd like to declare it on our website.
- JotForm Supportashwin_dAnswered on October 25, 2013 at 10:21 AM
All submission data on our server are secure. We have a very powerful cloud of servers in SSAE16 Audited facilities which provides security protection against malicious attacks like SQL injection and denial of service (DOS) attacks.
If you use SSL/secure form URL to accept submission, the data transferred from your browser to our server will also be secure. We support high-grade 256-bit encryption.
You have option where you can select if you want the form data to be secured. You can use the secure / SSL form URL or embed script.
Here is a guide on how to receive SSL submissions: http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions
If you want your form user to know that their data will be sent securely, you can add enable security certificate seal in your form. Here is a guide which you can refer: http://www.jotform.com/help/131-Enabling-Security-Certificate-Seal-on-Secure-Forms
Please be informed that in free accounts you can only receive 10 secure / SSL submissions. Please check our pricing page for more information on available plans and it's submission limits.
Hope this answers your question.
Do get back to us if you have any questions.
- JotForm SupportsteveAnswered on April 07, 2015 at 04:06 PM
Do let us know if you have any questions!
- JotForm Supportashwin_dAnswered on August 01, 2016 at 02:24 PM
I have moved your question to a new thread and you will be answered here: https://www.jotform.com/answers/895349
- josip polonijoAnswered on May 10, 2017 at 05:27 AM
today i recived this form, is this legit. Reward about giveaway.
- JotForm Support ManagerJeanetteAnswered on December 24, 2017 at 12:37 PM
We are happy to announce this update! Jotform Secure Online Forms page is now available, please find detailed information about all common security related questions, on the link below: