What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    In free plan, how many submission I am allowed each month?

    Asked by pattyfreier on October 25, 2013 at 12:28 PM

    I have been using jotform for my client's forms.  At present I have a free account.  How many submissions per form am I allowed each month?  Please advise asap.  Thank you.

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    JotForm Support

    Answered by ashwin_d on October 25, 2013 at 12:55 PM

    Hello pattyfreier,

    In JotForm free account, you have limits where you can receive 100 non secure, 10 SSL secure and 10 payment submissions per month. If any of these limits are reached, all your forms will be disabled and none of your users will be able to submit the form. If your account become over quota, you will have to upgrade your account or wait for the first day of next month when the submission limits are reset.

    You are also allocated a 100 MB upload storage space limit. This is calculated if you have upload field in your form. Please be informed that unlike submission counter, this space is not reset every month. To clear you upload storage space, you will have to delete your submissions which has file attachment.

    Please check our pricing page for different available plans and its submission limits:  http://www.jotform.com/pricing/

    Hope this answers your question.

    Thank you!