We keep losing our Paypal account link

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    Asked on October 25, 2013 at 01:51 PM



    I can't tell you how many times this has happened but when someone fills out our Member application and submit it, I don't know where that information goes. Even worse is the fact that our Paypal account keeps disappearing from the form. It used to work so that when they submitted, it took them to Paypal to pay there memberhip fee(s).


    I have tried adding the link to the Paypal account but an error message pops up that you can only have one account and must delete the other account before adding one. (I am sorry if this isn't clear. I just finished a long trip and am still fuzzy-minded)

    In our Internet Explorer, the address shows as


    While in Mozilla, the address shows as


    I don't understand how this could be. We certainly need to add our PayPal link back to this form.

    This is supposed to be the form we are using with a PayPal link


    I guess I am getting to old for this. Any help would be appreciated. Thank you.


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    Answered on October 29, 2013 at 02:26 AM

    Hi Clarence,

    Did you replied to this thread via email? For some reason we were not able to see it here. Kindly post your reply to this thread instead http://www.jotform.com/answers/283834 so we can assist you if you have further questions.

    Thank you!

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    Answered on October 29, 2013 at 02:36 AM

    I am terribly sorry to have wasted your time. I finally have it all figured out and it was my own stupidity standing in the way. Once again, I am sorry but thank you for your time.


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    Answered on October 29, 2013 at 02:42 AM


    No worries. :)

    Feel free to message us anytime you have questions about Jotform.