What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We keep losing our Paypal account linkAsked by waac on October 25, 2013 at 01:51 PM
I can't tell you how many times this has happened but when someone fills out our Member application and submit it, I don't know where that information goes. Even worse is the fact that our Paypal account keeps disappearing from the form. It used to work so that when they submitted, it took them to Paypal to pay there memberhip fee(s).
I have tried adding the link to the Paypal account but an error message pops up that you can only have one account and must delete the other account before adding one. (I am sorry if this isn't clear. I just finished a long trip and am still fuzzy-minded)
In our Internet Explorer, the address shows as
While in Mozilla, the address shows as
I don't understand how this could be. We certainly need to add our PayPal link back to this form.
This is supposed to be the form we are using with a PayPal link
I guess I am getting to old for this. Any help would be appreciated. Thank you.
paypal account payment integration multiple payments
Hello, I cloned your form and can't replicate the issue you are having.
On the Mozilla Firefox I can completely see the Paypal integration marked on the center.
I am not sure with what you mean by the Mozilla address of:
I can't see a connection on why you need to add ?address12[state]=WI on the webpage link as you do not have any state field on the form.
On my Internet Explorer 9, it is the same. Nothing is wrong with your form and can easily see the Paypal integration - "My Products"
The error message "You cannot add more than one payment tool. Please delete the existing one first." only indicates that you can not more than 1 payment integration on the form.
We only allow 1 Payment integration for each form. You need to delete first the previous one "My Products" before you can switch to a different Payment Integration.
If you need further help, please do not hesitate to ask. Thanks
Did you replied to this thread via email? For some reason we were not able to see it here. Kindly post your reply to this thread instead http://www.jotform.com/answers/283834 so we can assist you if you have further questions.
I am terribly sorry to have wasted your time. I finally have it all figured out and it was my own stupidity standing in the way. Once again, I am sorry but thank you for your time.
No worries. :)
Feel free to message us anytime you have questions about Jotform.