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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I add payment tool to my Order Form

    Asked by elizteo on June 01, 2011 at 10:25 AM

    I have created the Purchase Order Form.  How do I add the payment tool to my Order Form.

    When I drag one of the tool, they prompted me

    You cannot add more than one payment tool. Please delete the existing one first.


    I do not have any payment tool in this Purchase Order Form created.

    I have a PayPal on the top of the webpage but I want to have an alternative which I have created the Purchase Order Form at the bottom. Please see website "Buy Online" webpage.

    Please advise.


    Tel: (65) 97545485

    Page URL:

  • Profile Image
    JotForm Support

    Answered by mliz on June 01, 2011 at 11:02 AM

    Hi Elizabeth,

    On the two Order forms that you have created the Purchase Order is already added.
    Please note that you can only have 1 payment tool in a form. Purchase Order is
    categorized as one of the payment tool which is why you get this message once
    you add another payment option on the form.

    Let us know if you have further questions.

    Thanks for using JotForm.


  • Profile Image

    Answered by elizteo on June 01, 2011 at 11:23 AM
    Dear Mliz

    The Purchase Order is only the form I have created, how about the payment
    which I want the buyer to make payment direct to my bank account.

    At the moment there is no link to my bank account after they click "Submit".

    After they click "Submit" I want them to make payment straight away rather
    than sending them another email and ask them to make payment first before I
    send them the product.


    Advance Lifestyles

    Tel: 9134 5630 Fax: 6757 3793

    email: sales@freshbreath.com.sg

    Reg No: 53111374 D


  • Profile Image
    JotForm Support

    Answered by mliz on June 01, 2011 at 11:41 AM


    The Purchase order is ideal for wire transfer and check payments, this is an
    example of an offline payment wherein the user is not required to enter payment
    information since it is not integrated with any payment gateway.

    To collect your payments using the form, you will need to create an account with
    one of the online payment gateways.
    The following payment gateways are supported:

    PayPal (a.k.a. PayPal Standard) PayPal Payments Pro Authorize.net Google Checkout   2CheckOut ClickBank WorldPay OneBip

    You can find more information on how Payment form works in JotForm.