iFrame embed code is not working

Hello

I sent an email earlier about the use of embed form in Adobe Portfolio and was asked to use iForm. I tried but I still got a message that the code is not valid. I have attached the reply from Adobe. The code I copied did not look similar to the sample sent by Adobe. Please help. Thank you.

warm regards

Shirley

Hello There!

Thank you for your message.

Could you please provide us with the form ID/URL? So we can provide you with the iframe code.

Hello
I have created 2 forms as I was not sure which one will work until I test. I could not find the form ID so these are the URLs:
https://www.jotform.com/build/210182002510433
https://www.jotform.com/build/210171886321047
Thank you!
Warm regards
Shirley
...

Greetings Shirley,

Kindly try adding the iframe code only without the script part of the code.

    <iframe

      id="JotFormIFrame-210182002510433"

      title="Fengfotos order form 2"

      onload="window.parent.scrollTo(0,0)"

      allowtransparency="true"

      allowfullscreen="true"

      allow="geolocation; microphone; camera"

      src="https://form.jotform.com/210182002510433"

      frameborder="0"

      style="

      min-width: 100%;

      height:539px;

      border:none;"

      scrolling="no"

    >

    </iframe>

Second form:

    <iframe

      id="JotFormIFrame-210171886321047"

      title="Fengfotos order form 2"

      onload="window.parent.scrollTo(0,0)"

      allowtransparency="true"

      allowfullscreen="true"

      allow="geolocation; microphone; camera"

      src="https://form.jotform.com/210171886321047"

      frameborder="0"

      style="

      min-width: 100%;

      height:539px;

      border:none;"

      scrolling="no"

    >

    </iframe>

Should you need further assistance then please let us know.

Thanks

Hello
Unfortunately both didn’t work. Please see screenshots attached.
[cid:470F1172-1728-409E-9B0C-A91ABF551CC0-L0-001][cid:976F128C-0AFB-4B46-8553-6A7D6F36D486-L0-001][cid:09964486-E3DE-4676-90CC-685758FFC515-L0-001][cid:7E1D09D8-4E1D-4DF2-82A1-A35C40E71BBB-L0-001]
Sent from my iPhone
...

Kindly send the screenshots again using the guide below as they were not received.

https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

Thanks

Hello

Please see screenshots attached. Thank you!

Greetings,

I'm quite not sure why the iFrame embed code is not working, iFrame embed should work based on their guidelines here https://help.myportfolio.com/hc/en-us/articles/360036483773-Embed-module.

Can you please try to re-embed the iFrame code again to see if it'll work this time?

However, if you're getting the same error that the code is invalid, I think it would be great to contact their support again and ask why it is giving an invalid code using an iframe embed code. The code provided above should work, but it would be better to confirm this with them.

Thank you.

Hello

The iFrame code didn't work and I have reached out to Adobe Portfolio. I have attached their reply. Please help!!

Kindly try these codes and see if it works with Adobe Portfolio platform.

<iframe src="https://form.jotform.com/210182002510433" frameborder="0" style="min-width: 100%; height:539px; scrolling="no"></iframe>

and

<iframe src="https://form.jotform.com/210171886321047" frameborder="0" style="min-width: 100%; height:539px; scrolling="no"></iframe>

Let us know how it goes.

Hello

I tried these 2 new codes. I still get the message that the codes are not valid. Please see attached.

Greetings,

Please kindly pay close attention to the code provided by Adobe support team:

Please note that the double quote highlighted in green at the end of 'no' belongs to the 'scrolling' attribute.

You missed the 2nd double quote for your 'style' attribute.

This is your code:

Please give it a try and let us know how it goes.

Best,

Hello

I have made some changes and it is working now. Thank you!

We are glad to hear that you were able to fix the embed code. Should you need further assistance then please let us know.

Thanks