iFrame embed code is not working

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    shirleytay123
    Asked on January 20, 2021 at 08:25 PM

    Hello


    I sent an email earlier about the use of embed form in Adobe Portfolio and was asked to use iForm. I tried but I still got a message that the code is not valid. I have attached the reply from Adobe. The code I copied did not look similar to the sample sent by Adobe. Please help. Thank you.


    warm regards

    Shirley

    Screenshot
  • Profile Image
    Carlos_C
    Answered on January 20, 2021 at 11:49 PM

    Hello There!

    Thank you for your message.

    Could you please provide us with the form ID/URL? So we can provide you with the iframe code.

  • Profile Image
    shirleytay123
    Answered on January 21, 2021 at 12:00 AM
    Hello
    I have created 2 forms as I was not sure which one will work until I test. I could not find the form ID so these are the URLs:
    https://www.jotform.com/build/210182002510433
    https://www.jotform.com/build/210171886321047
    Thank you!
    Warm regards
    Shirley
    ...
  • Profile Image
    Rehan_F
    Answered on January 21, 2021 at 02:58 AM

    Greetings Shirley,

    Kindly try adding the iframe code only without the script part of the code.

        <iframe
          id="JotFormIFrame-210182002510433"
          title="Fengfotos order form 2"
          onload="window.parent.scrollTo(0,0)"
          allowtransparency="true"
          allowfullscreen="true"
          allow="geolocation; microphone; camera"
          src="https://form.jotform.com/210182002510433"
          frameborder="0"
          style="
          min-width: 100%;
          height:539px;
          border:none;"

          scrolling="no"
        >

        </iframe>

    Second form:

        <iframe
          id="JotFormIFrame-210171886321047"
          title="Fengfotos order form 2"
          onload="window.parent.scrollTo(0,0)"
          allowtransparency="true"
          allowfullscreen="true"
          allow="geolocation; microphone; camera"
          src="https://form.jotform.com/210171886321047"
          frameborder="0"
          style="
          min-width: 100%;
          height:539px;
          border:none;"

          scrolling="no"
        >

        </iframe>

    Should you need further assistance then please let us know.

    Thanks

  • Profile Image
    shirleytay123
    Answered on January 21, 2021 at 03:55 AM
    Hello
    Unfortunately both didn’t work. Please see screenshots attached.
    [cid:470F1172-1728-409E-9B0C-A91ABF551CC0-L0-001][cid:976F128C-0AFB-4B46-8553-6A7D6F36D486-L0-001][cid:09964486-E3DE-4676-90CC-685758FFC515-L0-001][cid:7E1D09D8-4E1D-4DF2-82A1-A35C40E71BBB-L0-001]
    Sent from my iPhone
    ...
  • Profile Image
    Rehan_F
    Answered on January 21, 2021 at 05:41 AM

    Kindly send the screenshots again using the guide below as they were not received.

    https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

    Thanks

  • Profile Image
    shirleytay123
    Answered on January 21, 2021 at 06:03 AM

    1611226895_60095f0fe7b1c_IMG_3665.jpg1611226992_60095f70ceb23_IMG_3666.jpg1611226887_60095f07a0ec4_IMG_3667.jpg1611226868_60095ef468bdd_IMG_3666.jpgHello

    Please see screenshots attached. Thank you!

  • Profile Image
    Lorenz_A
    Answered on January 21, 2021 at 07:16 AM

    Greetings,

    I'm quite not sure why the iFrame embed code is not working, iFrame embed should work based on their guidelines here https://help.myportfolio.com/hc/en-us/articles/360036483773-Embed-module.

    Can you please try to re-embed the iFrame code again to see if it'll work this time?

    However, if you're getting the same error that the code is invalid, I think it would be great to contact their support again and ask why it is giving an invalid code using an iframe embed code. The code provided above should work, but it would be better to confirm this with them.

    Thank you.

  • Profile Image
    shirleytay123
    Answered on January 22, 2021 at 10:20 PM

    Hello


    The iFrame code didn't work and I have reached out to Adobe Portfolio. I have attached their reply. Please help!!1611371880_600b9568ed4da_IMG_3718.jpg

  • Profile Image
    Jed_C
    Answered on January 23, 2021 at 05:38 AM

    Kindly try these codes and see if it works with Adobe Portfolio platform.

    <iframe src="https://form.jotform.com/210182002510433" frameborder="0" style="min-width: 100%; height:539px; scrolling="no"></iframe>

    and

    <iframe src="https://form.jotform.com/210171886321047" frameborder="0" style="min-width: 100%; height:539px; scrolling="no"></iframe>

    Let us know how it goes.

  • Profile Image
    shirleytay123
    Answered on January 24, 2021 at 09:16 AM

    Hello

    I tried these 2 new codes. I still get the message that the codes are not valid. Please see attached.1611497773_600d812d06cb5_IMG_3743.jpg1611497752_600d81187cf18_IMG_3742.jpg

  • Profile Image
    Yau_C
    Answered on January 24, 2021 at 12:39 PM

    Greetings,

    Please kindly pay close attention to the code provided by Adobe support team:

    1611509652_600daf9497a8b_

    Please note that the double quote highlighted in green at the end of 'no' belongs to the 'scrolling' attribute.

    You missed the 2nd double quote for your 'style' attribute.

    This is your code:

    1611509877_600db075e8a7b_

    Please give it a try and let us know how it goes.

    Best,

  • Profile Image
    shirleytay123
    Answered on January 25, 2021 at 12:58 AM

    Hello

    I have made some changes and it is working now. Thank you!

  • Profile Image
    Rehan_F
    Answered on January 25, 2021 at 02:08 AM

    We are glad to hear that you were able to fix the embed code. Should you need further assistance then please let us know.

    Thanks