My form is sending me notifications but I'm not seeing the submissions in my account

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    joelaclare
    Asked on October 25, 2013 at 04:28 PM

    The Form AutoAlert Holiday Party RSVP is being used by our audience (we have gotten 27 notification emails of submissions) but the submissions aren't showing up in the reports in my account. Please help. Thanks!

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    jonathan
    Answered on October 25, 2013 at 05:08 PM

    Hi,

    I have checked the form https://www.jotform.com/32797168134866 submission data, and I have found zero(0) submission so far.

     

    Can you please confirm if you are referring to the correct form in the email notification?

    Please double check if perhaps there is a mistake as to which form is sending the email notification.

    You can also share to us the email messages you had that pertain to the submission of the mentioned form. We will check further for issue.

     

    Thanks.