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    In my form I have a limit for the amount of words, however it lets a user submit a form being over the word count?

    Asked by breelish on October 25, 2013 at 04:57 PM

    In my form I have a limit for the amount of words, however it lets a user submit a form being over the word count. I would like it to stop them from submitting the form is this possible?

     

    http://form.jotform.ca/form/31907370242247

    Page URL:
    http://form.jotform.ca/form/31907370242247

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    JotForm Support

    Answered by Welvin on October 25, 2013 at 05:56 PM

    Hi,

    I'm not sure what's causing this issue to your form BUT I am not able to replicate this in a new form. Can you please try to re-add the fields? See if that will fix it.

    Here's my example form: http://www.jotformpro.com/form/32976391371967

     

    Thanks

  • Profile Image

    Answered by breelish on October 25, 2013 at 06:00 PM
    New response received
    Hi,
    I have 10 forms with about 10 fields with a word count on them. This is
    about 100 forms to re-add.. is this the only way?
    Regards,
    Breanne Lishchynsky
    Director of Operations
    Greater Saskatoon Chamber of Commerce
    104-202 4th Ave N
    Saskatoon Sk S7K 0K1
    Phone: (306) 664-0700 Fax: (306) 244-8366
    Email: operations@saskatoonchamber.com
    Website: www.saskatoonchamber.com
  • Profile Image
    JotForm Support

    Answered by Welvin on October 25, 2013 at 06:05 PM

    Oops! I thought this happens to only the form you've shared. 

    We'll do some test to your forms and see if we can replicate this from our end. If we do, we'll forward this to our developers so they can further check and resolve.

    Thanks

  • Profile Image

    Answered by breelish on October 25, 2013 at 06:07 PM
    New response received
    Thanks soo much!!
    Have a great weekend!
    Breanne Lishchynsky
    Director of Operations
    Greater Saskatoon Chamber of Commerce
    104-202 4th Ave N
    Saskatoon Sk S7K 0K1
    Phone: (306) 664-0700 Fax: (306) 244-8366
    Email: operations@saskatoonchamber.com
    Website: www.saskatoonchamber.com
  • Profile Image
    JotForm Support

    Answered by Welvin on October 25, 2013 at 06:17 PM

    Let me forward this thread to our developers to they can further check the caused of the issue. We'll update you here for the result.

    Thanks

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    Answered by breelish on October 25, 2013 at 07:23 PM
    Thank you!!
    Sent from my iPhone
    On Oct 25, 2013, at 4:17 PM, JotForm Support Forum
    wrote:
    New response received
    A new response has been received:
    [image: JotForm]
    Answered by * Welvin *
    Let me forward this thread to our developers to they can further check the
    caused of the issue. We'll update you here for the result.
    Thanks
    View this thread on JotForm Support
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