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  • Profile Image

    How to receive submission emails to multiple email addresses?

    Asked by paulalexanderbreen on October 26, 2013 at 10:37 AM

    Hi

     

    Is it possible to send two different emails to different email addresses from one form?

     

    If it is have you a guide to how it's done please

     

    regards

     

    Paul

  • Profile Image
    JotForm Support

    Answered by ashwin_d on October 26, 2013 at 01:34 PM

    Hello Paul,

    Yes that is possible. You can send submission emails to multiple email addresses. Actually there are two possible way to achieve this:

    1. You can add additional email address in your existing notification email alert by separating multiple email addresses with comma and a space. Here is a guide which should help you:  http://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    2. You can also achieve your requirement by simply adding one more notification email address. Here is a guide which should help you add a new notification alert:  http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by paulalexanderbreen on October 26, 2013 at 01:53 PM
    Hi

    Thanks for your email

    If you have a look at
    http://ushare.me.uk/16.html the form is there. If you select eco care
    employee you will see that an email box appears for the employee to enter
    his email address. What I want to do is send the employee an email
    (different to the one that goes to the client) to inform them that the
    submission has been made and inform them of the unique reference number

    Is this possible?

    Regards

    Paul

  • Profile Image

    Answered by khrisell on October 26, 2013 at 05:13 PM

    Hello,

    You can use two different notification email.

    A notification email for the Employee and You can use the Auto-Responder email If you want an instant, pre-written reply or you want the submitters to get a copy of the data submitted they have submitted to your form. 

     From there you can put a Reference code. For the reference code you can use Uniquie ID field and put it on the Auto-responder email for the client.

    Here's the reference you can use:

    Add Custom IDs to your Form Submission

    Creating a Form Autoresponder

     

    Please let us know if you need further assistance.

    We're here to help.

    Thank you for using JotForm.