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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I not receiving my test notification email?

    Asked by ktaghavi on June 01, 2011 at 01:37 PM

    I created a new form and sent myself a test notification but I have not received anything. I have checked my spam folder and it is not there either.

    Page URL:

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    JotForm Support

    Answered by NeilVicente on June 01, 2011 at 02:53 PM


    I hope you do realize that the emails will be sent to frontdesk439@kw.com and karentaghavi@msn.com and not to karentaghavi@gmail.com which is what you have entered in the email field of your form when you did the test submit.

    Upon checking our mail server logs, I found messages confirming that the emails were indeed sent to frontdesk439@kw.com and karentaghavi@msn.com

    I did a test submit myself and temporarily added my email address to your form's notification recipients. I received a notification email immediately after I pressed the submit button.

    This email should have been in my Junk Mail folder had I not whitelisted Jotform earlier. You should have received an email too at those two email addresses I mentioned above.


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    Answered by shahid on June 13, 2011 at 04:05 AM

    hdjkhas jhasdjkashd sahd sadjksahd