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Amberlee MayaAsked on January 21, 2021 at 4:07 PM
Good Afternoon,
I just set up my form and the PDF that goes with it. How can I set it up so I automatically receive the PDF version via email?
Thank you,
Amberlee Maya
Page URL: https://form.jotform.com/210185629527055 -
Jovanne JotForm SupportReplied on January 21, 2021 at 8:09 PM
Hi Amberlee, thank you for contacting JotForm support.
You can attach the PDF file to the email notification. Kindly refer to this guide for the instructions:
I hope this helps. Let us know if you need further assistance.
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Amberlee_MayaReplied on January 21, 2021 at 8:55 PMThat option doesn't show up when I follow the instructions in the article.
Sent from my Verizon, Samsung Galaxy smartphone
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Vanessa_TReplied on January 21, 2021 at 10:49 PM
I see you have enabled encryption in your form.
https://www.jotform.com/help/344-encrypted-forms-and-how-to-use-them
Unfortunately, PDFs are not supported in encrypted forms.
If you wish to attach PDFs in your emails, kindly disable the encryption.
If you are concerned with security, you may check out our security page.