How Can I Receive the PDF Forms Via Email

  • Amberlee Maya
    Asked on January 21, 2021 at 4:07 PM

    Good Afternoon,

    I just set up my form and the PDF that goes with it. How can I set it up so I automatically receive the PDF version via email?

    Thank you,

    Amberlee Maya

  • Jovanne JotForm Support
    Replied on January 21, 2021 at 8:09 PM

    Hi Amberlee, thank you for contacting JotForm support.

    You can attach the PDF file to the email notification. Kindly refer to this guide for the instructions:

    Guide: https://www.jotform.com/help/503-how-to-include-submissions-as-pdf-attachment-in-the-email-notifications

    I hope this helps. Let us know if you need further assistance.

  • Amberlee_Maya
    Replied on January 21, 2021 at 8:55 PM
    That option doesn't show up when I follow the instructions in the article.
    Sent from my Verizon, Samsung Galaxy smartphone
    Get Outlook for Android
    ________________________________
    ...
  • Vanessa_T
    Replied on January 21, 2021 at 10:49 PM

    I see you have enabled encryption in your form.

    https://www.jotform.com/help/344-encrypted-forms-and-how-to-use-them

    Unfortunately, PDFs are not supported in encrypted forms.

    If you wish to attach PDFs in your emails, kindly disable the encryption.

    1611287333 600a4b258346e 02850 Screenshot 10

    If you are concerned with security, you may check out our security page.

    https://www.jotform.com/security/