Temporary back end unavailable

  • Medallus
    Asked on January 21, 2021 at 6:17 PM

    We are unable to log on and getting a notice that temporary back end unavailable. Please advise

  • jherwin
    Replied on January 21, 2021 at 9:52 PM

    We are sorry for the inconvenience this may have caused. Is the issue persists on your end? Can you please try with another browser as well?

    Please send us a screenshot of the error in your browser console if the issue persists at your end: https://www.jotform.com/help/453-how-to-get-a-console-report-from-most-common-browsers

  • Medallus
    Replied on February 4, 2021 at 12:22 PM
  • Kiran Support Team Lead
    Replied on February 4, 2021 at 2:37 PM

    We are sorry for the inconvenience this may have caused. We have experienced a temporary issue with the server and it has already been fixed by our backend team. The forms should be loading normally now. Please check and let us know if you notice any further issue. We will be happy to take a look again.

    Thanks!