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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    100 Submission/Month - Free Users

    Asked by Akhilesh on October 27, 2013 at 03:07 PM

    I Confuse About Free Uses 100 Submission/Month...

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    Answered by Cesar on October 27, 2013 at 04:12 PM


    The 100 Submissions/Month is in reference to the amount of submissions a free account is able to receive prior to the forms being disabled. 

    Actually, free accounts have 3 limits on their submissions. 100 standard submissions, 10 payment submission or 10 secure submissions, when any of these 3 conditions are met, the forms on this account are disabled for the rest of the month.

    The submission reset is when your 100 available submissions are set back on your account, and the forms are re-enabled. Submission Reset happens on the 1st of every month.

    If you are encountering a situation were you are receiving more than 100 submissions a month and your forms are being disabled long before the 1st of next month. I highly suggest to consider one on our paid plans, as you will enjoy the benefit of having a higher quantity of available submissions and your forms are less likely to be disabled.

    If you do need further assistance, do let us know. Thank you. 

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