Where did my forms go?

  • Profile Image
    dgetzinger
    Asked on October 27, 2013 at 03:53 PM

    I was using the free version, got notified that I reached my 10 submission limit, paid $9.95 for the premium (Your order number is 75424346) and now all of my forms are gone on the screen!

     

    What happened?

  • Profile Image
    Cesar
    Answered on October 27, 2013 at 04:21 PM

    Hello,

    I do see that your account now shows Premium status.

    Kindly go ahead and clear your browser's cache fully and proceed to log in again to your account. So far I am able to see your forms located on your account. Kindly follow these steps so that the show up properly.

    If you do need further assistance. Do let us know.

     

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