- cfransonAsked on October 27, 2013 at 04:21 PM
When a customer tries to order on iphone and uses the tab arrows to move from field to field it skips a required check box and then when they try and submit it shows a missing field error. Kinda' messy on a small screen. Why does it skip the required "Pickup location" check box?
- JotForm SupportEltonCrisAnswered on October 27, 2013 at 05:01 PM
I cannot seem to reproduce the problem on both desktop and iphone simulator however if some of your users are having difficulties about tabbing the fields, I think the only way to fixed that is to embed your form using source code and add tab sorting on the field codes. How to get your Form Source Code
This simple guide will help: http://webcheatsheet.com/HTML/controll_tab_order.php
Here's my test by the way: https://shots.jotform.com/elton/Screencast_04-59_28-10-2013.ogv
Do let us know if you need further assistance. Thanks!