What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Cannot access uploaded files

    Asked by Addictive1 on June 01, 2011 at 02:56 PM

    Has anyone been able to find out what the know bug is for the uploaded photos on submitted forms  and how it can be rectified because I cannot view mines?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by NeilVicente on June 01, 2011 at 03:21 PM


    I have finished updating the files uploaded in your forms. Please do check out your uploads if they are accessible. We are sorry for the inconvenience caused by this issue. Rest assured, we will do our very best to prevent this from happening again. Thank you for your understanding.