Inventory widget: We cannot complete your request error

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    KLiebs
    Asked on January 22, 2021 at 11:57 AM
    I got all of these logistics sorted. I sent to our team to test it and they are having issues when you select check not credit card. This is what appears when you select check and it appears on the back end this way now:

    1611330931_600af573473dd_


    Here is the form: https://form.jotform.com/203354047833150

    If we can get this sorted, I think we are set.

    Thank you for your help!

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    JohnRex
    Answered on January 22, 2021 at 12:15 PM

    I was able to fix the issue on one of the widgets on your form by updating it:

    1611335683_600b08032f25e_

    Please do the same and let us know how it goes.

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    KLiebs
    Answered on January 22, 2021 at 12:34 PM

    Hi JohnRex,


    I updated the widgets, but the first one has strikethrough in the text. Here is the screenshot:

    1611336863_600b0c9f49c9d_

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    JohnRex
    Answered on January 22, 2021 at 02:24 PM

    It's because you already received one submission for this particular item. And although you set the available quantity as '1,000", the widget only recognizes it as "1":

    1611343373_600b260df0907_

    Please remove the comma as it is not necessary. Use figures not separated by commas.