Error adding products payment field

  • Jennifer Tallman
    Asked on January 22, 2021 at 11:57 AM

    Hello,


    I am attempting to create a new order form. Every attempt at adding options to this form is creating errors. It seems to be Option 2 that creates this error. No matter what type of widet or form piece I choose I receive this error. Is this a known issue that's being worked on?


    Thanks!

    Jotform Thread 2843417 Screenshot
  • VincentJay
    Replied on January 22, 2021 at 2:23 PM

    Hello,

    Are you trying to add products or editing them? I cleared your form cache on our server. Could you please check it again and see if the issue still persists?

    Also, please try using a different internet browser and see if you need further help.

    I did try this on my end and I was not able to replicate the issue.