Account overquota

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    Mogren
    Asked on January 22, 2021 at 12:19 PM

    I have deleted all extra submissions from our jotform page and it still says I am out of space and I’m not sure what to do.

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    Nik_M
    Answered on January 22, 2021 at 02:25 PM

    Your submissions are still inside of the Trash, and they are taking up the upload storage space. You need to delete them from the Trash to reduce the upload storage space usage.

    1611343419_600b263b69566_trash.gif

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    Mogren
    Answered on January 31, 2021 at 07:52 PM

    Ok I found the trash and emptied it, but it did not resolve any of my upload space issues.

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    Vanessa_T
    Answered on January 31, 2021 at 10:40 PM

    I have resolved your issue on a separate ticket here:

    https://www.jotform.com/answers/2863087