My account was suspended

Hi!

Hope you are doing well. My account is suspended. I don't know why

Thanks,

Hello,

Thank you for reaching out.

Your account has been suspended because you are asking for credit card information in clear, which is against our terms of service.

To reactivate your account, we will have to remove those fields. You will then be able to access your account and use one of our payment integrations (https://eu.jotform.com/apps/category/payment-processing).

Can we delete the fields on your behalf?

Do not hesitate to reach out if you need further assistance

Thanks!
Please, delete the fields.
[A picture containing clock, meter Description automatically generated]
Ninoshka Vargas Figueroa
Coordinadora de Mercadeo y Medios Digitales
PO BOX 368 Caguas, PR 00726-0368
Email:nvargas@dbetances.com
Phone 787.653.1200
Ext:473
[CONFIDENTIALITY NOTE: This electronic transmission contains information belonging to Drogueria BetancesInc., which is confidential or legally privileged. If you are not the intended recipient, please immediately advise the sender by reply e-mail or telephone that this message has been inadvertently transmitted to you and delete this e-mail from your system. If you have received this transmission in error, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of the information is strictly prohibited.]
...

Hello,

I will proceed to the deletion of the fields and I'll reactivate your account.

I will get back to you very shortly, thank you for your patience.

Hello,

Thank you for your patience.

The fields have been removed and your account has been reactivated.

If you wish to collect the payment online, please use one of our payment integration (https://eu.jotform.com/apps/category/payment-processing).

Hope this helps.

Do not hesitate to reach out if you need further assistance