Guest Account: Why can't I reset password?

  • D Chance
    Asked on January 22, 2021 at 7:04 PM

    How can I sign up for a Cobb Douglas Public Health covid appointment?

    Why am I asked to sign up for a jotform email?

    Why when I try to sign up for that email do I get a message that says


    warning Screenshot 10Reset code expired

    Password reset code has expired. Please issue a reset request again.

     I keep getting this message. Can you please help?

  • Zahra_S
    Replied on January 23, 2021 at 12:01 AM

    Hi there!

    It looks like this is a duplicate thread.

    My colleague has responded to your other thread here: https://www.jotform.com/answers/2844321.

    Moreover, you have a guest account, and that's why you cannot reset your password. We allow one-time login on guest accounts. You will have to sign up on JotForm to use your account. https://www.jotform.com/

    Feel free to contact us if you need further assistance.