can't access my account: Reset code expired

Trying to create an account with Cobb & Douglas counties for Covid vaccine appointments and I get Reset code expired and am not allowed on website.

Please help.

Greetings,

To avoid this issue please log off any other Jotform accounts before proceeding with the password reset steps, also clear your browser cache before you go with the reset.

How to clear the cache of your browser.

How to reset Jotform account password

Please let us know if you need further assistance.