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JamesNelsonAsked on January 23, 2021 at 4:22 AM
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Patrick_RReplied on January 23, 2021 at 4:25 AM
The form can't be re-submitted if there is an error with the form fields. User will have to first fix the form field errors and then user will be able to submit the form and process the payment.
Also, the integration that you're using on your form doesn't require user to be redirected to the payment processor site.
Can you please elaborate the issue? We'll look into it and get back to you.
Thank you!
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JamesNelsonReplied on January 23, 2021 at 2:39 PM
when I do a live fill all the way through to credit card fill and in this case did not sign the form. It went to the Visa site for the autofill of my credit card conformation. They then text me a code i put in to verify (new trick from Visa that i somehow agreed to) This is the process I mistakenly thought was a billing process.
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Kiran Support Team LeadReplied on January 23, 2021 at 9:26 PM
When the Next button is clicked without filling any required field on the form, it shall be displaying an error as shown below:
Once these errors are cleared, the form is allowed to navigate to the next page. If you are experiencing any issue with the form, please let us know. We will be happy to help.