Square shows dimmed in the Integrations page

  • hotpinkz4
    Asked on January 23, 2021 at 5:20 AM

    I found my 3 integrations, 2 are checked off with bright green check, the 3rd one which is SQUARE however is checked of but with a muted green, not bright green.

    What does that mean? Is square connected to jotform or not??

  • Ariel JotForm Support
    Replied on January 23, 2021 at 8:15 AM

    Greetings,

    Thank you for reaching out.

    That means it's connected. It just shows like that on the Integrations page because you can't change your payment gateway from there.

    If you need to change your payment gateway, you can do it from the Payments tab.

    16114076722021 01 23 21 11 04 Screenshot 10

    Let us know if you have any further questions.

  • hotpinkz4
    Replied on January 23, 2021 at 11:11 AM
    Ok great!! Thank you so much for getting back to me so quickly!!
    Charisse Burton
    MK Sr Sales Director
    325-665-6189
    ...