My Account is showing as suspended

  • G R L Varaprasad
    Asked on January 23, 2021 at 6:43 AM

    Dear Team,

    I, G R L Varaprasad created forms in jotform with my official ID and maintaining them from last 3 years. Suddenly it is showing that my account has been suspended due to a malicias activity. I tried to create another form from my account and it was suddenly stopped and showing that my account has been suspended.

    I request you people to revoke my account as soon as possible as there are some forms are actively running in jotform. Please make my account normally as soon as possible.


    Thanks & Regards

    G R L Varaprasad


  • Vick Support Team Lead
    Replied on January 23, 2021 at 9:41 AM

    Hi G R L Varaprasad,

    I've sent a request to our Reviewers team to check your account. As soon as an update is received we will inform you here.

    Thanks

  • Vick Support Team Lead
    Replied on January 24, 2021 at 8:45 PM

    Hi G R L Varaprasad,

    Just wanted to give you an update. Your account has been reactivated so you should be able to access your forms now. Please do let us know if you need further assistance.

    Thanks

  • idrbtforms
    Replied on February 2, 2021 at 11:22 PM
    Dear team,
    I still facing the same issue. please resolve my issue as soon as possible. My form also has been disabled. please enable the same as soon as possible.
    ________________________________
    ...
  • Vick Support Team Lead
    Replied on February 3, 2021 at 1:35 AM

    Hi there,

    Please accept our apologies for the inconvenience. Your account is active now. Let us know if you need assistance again.

    Thanks