What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why does it not work?

    Asked by shishlov on October 28, 2013 at 03:46 PM

    It don't WORK!

  • Profile Image
    JotForm Support

    Answered by guilledutra on October 28, 2013 at 05:05 PM


    could you elaborate your question in order to give you better help?

    After checking your account, I can see that you have reached your 100 monthly free submissions limit, this is the reason why your forms are not available.

    Our submission limit gets resetted every first day of the month, I proceeded  to reset your submission limit counter  so you can still using our services, please be notice that we can only reset the submission counter one time per user, if you need to increase your monthly submissions limit you should upgrade to a paid plan with more submissions per month available.