Hi I' m new to my position and i am wondering what storage we have currently as it says i need to upgrade?

  • adminassist
    Asked on January 23, 2021 at 3:09 PM
  • Jeanette JotForm Support
    Replied on January 23, 2021 at 9:53 PM

    Hello, this is a free account, as such the amount of space for file uploads is 100 MB, I can see the counter is now at zero, but if the account also reached the limit for the submission storage, meaning that it reached 500 submissions so you need to upgrade for more storage if you are expecting more than that quantity each month, otherwise the account will keep up to 500 submissions, it will delete the older ones and will always keep the most recent ones

  • adminassist
    Replied on January 25, 2021 at 2:44 PM
    Is there anyway for someone to talk with me on the phone? I would appreciate that more. As I have lots of questions being new to this.
    Judy Petkau
    Admin Coordinator
    Grace Fellowship Office
    T: 604 426 1044
    C: 604 712 1044
    admin@gracefellowshipchilliwack.com
    [cid:image002.png@01D6F30E.EE5CD000]
    ...
  • Jeanette JotForm Support
    Replied on January 25, 2021 at 3:08 PM

    We do not provide phone support, just via email or forum.

    Please feel free to ask your questions and we will respond in the same order with as many details as we can.