cannot edit submission with appointment field that is required

  • tbila
    Asked on January 23, 2021 at 7:06 PM

    Hello,

    I have a form with an appointment scheduler and neither admin or the end user are able to edit the appointment field. When an appointment is selected in "edit submission" and an attempt is made to submit the form it returns a error as if the required field was not filled out. Screen shot below (from inbox).

    Form submission 4868034690018631300


    Jotform Thread 2845641 Screenshot
  • Richie JotForm Support
    Replied on January 24, 2021 at 3:44 AM

    It seems the error is showing because when you edit the submission, the appointment schedule is not available anymore. Therefore, you need to select another schedule.

    If you don't want to change/edit the appointment schedule, you add a condition to disable the required field in the appointment field when editing.

    To set this up:

    1) Add a Get Page URL to check if the form is being edited.

    https://www.jotform.com/widgets/get-form-page-url

    2) Add a condition to unrequire the field.

    1611477799 600d3327515ab 1 Screenshot 10

    Please give it a try and let us know how it goes.