What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
There are multiple option available to download your submissions in excel spreadsheet:
1. Export submission to excel: Here is a guide which should help you export your submission records to excel spreadsheet: http://www.jotform.com/help/73-Partial-downloading-of-reports
2. Google spreadsheet integration: You can integrate your form with google spreadsheet. Post integration, a copy of all submission records will be saved in your google spreadsheet when your form is submitted. This guide should help you: http://www.jotform.com/blog/57-Google-Docs-Integration-Send-Responses-to-Google-Spreadsheets-Instantly-
3. Reports: You can also create an excel report. Here is a guide which should help you: http://www.jotform.com/help/101-How-to-create-an-Excel-Report
Hope this helps.
Do get back to us if you have any questions.