How can I change my username and associated password?

  • Hampton_madison
    Asked on January 25, 2021 at 1:24 PM

    How can I change my username and associated password?

  • Elton Support Team Lead
    Replied on January 25, 2021 at 4:23 PM

    We can change your username for you. Please provide at least 2 usernames in order of preference so we can check which username is available.

    Changing your password can be done on your Profile page here https://www.jotform.com/myaccount/profile then click Password to change your password.

    FYI, changing your username will invalidate your existing custom form URL if you're using them. You will have to update them after your username is changed.

  • Hampton_madison
    Replied on January 26, 2021 at 9:29 AM

    Thank you! My username preferences are

    #1. TeenLifeMedia

    #2. TLMedia

  • David JotForm Support Manager
    Replied on January 26, 2021 at 10:46 AM

    Good day, your account username has been changed from "Hampton_madison" to "TLMedia". Let us know if you need anything else.