Giving access to submissions

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    Asked on June 01, 2011 at 11:33 PM

    I created a form for my customer to sell a product that I make for them.   They want to be able to access all the submissions, even though they all go to the customer via a notification.

    I don't want to give them access to my account where they can see everything. 

    Is there a way that I can allow them to see submissions for one form without seeing anything else?


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    Answered on June 02, 2011 at 12:34 AM

    Hi Al,

    Thank you for your message. Absolutely, you can make your submissions page publicly available. This page will give your client easy access to all submissions including file attachments. You can also add a layer of protection by making this page password protected.

    To achieve this, go to your form's submissions page. Then follow the steps in the screenshot below:

    Once your client visits the public submissions page URL, they will have instant access to all information submitted by users, provided that they know the password (if it is password-protected).

    Being the owner of this account, your access will remain the same. You will still be able to edit and manage the forms anytime you like.

    We hope you find this information useful. Please let us know if you have any other questions or concerns. Thank you for using JotForm!


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    Answered on June 02, 2011 at 11:10 AM
    Thanks. Awesome.

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    Answered on June 02, 2011 at 11:02 PM

    My customer logged in and can see the submissions but can't delete any of them. This means that I have to do that for her.   How do I give her deletion permission?

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    Answered on June 03, 2011 at 01:02 AM


    As of now, there is no way to edit or delete the submission entries shared in public view. Although it sounds like a great idea, it also could prove to be more problematic in the long run. Imagine the horror of someone else knowing the password and deleting all entries. Not only can it pose as a risk to users but could potentially be a source of headache to us support members, when users start asking for restoration of submissions, which could take a very long time to accomplish.

    Anyway, there is nothing to lose in trying, so I am forwarding this to our user requests list. It will be up to our developers to decide whether this is worth implementing or not. I am not sure but maybe they can come up with a tighter security check to prevent unwanted write access to submission entries. Still, like I said, this is for our development team to decide on.

    We will let you know the status of this ticket once it is completed, if ever it will be implemented. Thank you for being a loyal Jotform customer. Here's to hoping for a more successful business using Jotform.