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WellspringPiedmontAsked on January 25, 2021 at 5:31 PM
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Elton Support Team LeadReplied on January 25, 2021 at 9:34 PM
Your account is not yet HIPAA Compliance as of checking. You have to enable HIPAA Compliance in your account first by following this guide https://www.jotform.com/help/500-how-to-upgrade-to-hipaa-compliance. Please wait for the migration process to be completed. Once it's complete, you should receive an email about it.