What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I get two copies of each submission!

    Asked by hipstershaadi on October 29, 2013 at 01:04 PM

    One is the subject that i specified and another is JotForm, how do i get only one copy to send to me? 

     

    Thanks!

    JotForm thanks
  • Profile Image

    Answered by pinoytech on October 29, 2013 at 01:11 PM

    Hi,

    Sorry for the inconvenience that may have caused. With regards on your query, can you please share to us URL of the FORM that you are referring for us to investigate the issue and for further assistance.

    Thank you!

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    Answered by hipstershaadi on October 29, 2013 at 01:14 PM

    thanks so much for the quick reply! here it is: http://hipstershaadi.com/submityourprofile

  • Profile Image

    Answered by pinoytech on October 29, 2013 at 01:26 PM

    Hi,

    I've check your form to investigate the issue and found out that you have two email notifications in your form, which is the reason why you received two email alerts. Removing one of the notification that you have in your form should fixed the issue.

    Feel free to contact us again if you need further assistance.

    Thank you!

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    Answered by hipstershaadi on October 29, 2013 at 01:29 PM

    Perfect!! Thank you so much!!!

  • Profile Image

    Answered by pinoytech on October 29, 2013 at 01:31 PM

    It's my pleasure! If you need our assistance again, please don't hesitate to contact us at anytime.

    Have a nice day!