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AliciaAsked on January 25, 2021 at 7:01 PM
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Elton Support Team LeadReplied on January 25, 2021 at 7:05 PM
Hi Alicia,
First off, we apologize for the inconvenience it has caused. This is now escalated to our dev team. Once we have an update, we'll inform you immediately via this ticket.
For now, we suggest using your SMTP server to send the emails to overcome this problem. Guide: http://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
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AliciaReplied on February 21, 2021 at 5:50 PM
Hi,
I have spoken with my management about your workaround, but still would like to know if this will be resolved or not?
Thanks
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roneetReplied on February 21, 2021 at 11:24 PM
My colleague has already escalated the issue to our backend team.
We will update you once we have news on this.
Thanks.