DKIM fails on all Jotform inbound emails

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    Alicia
    Asked on January 25, 2021 at 07:01 PM
    Hi! Having the same issue here, getting DKIM fail on all jotform inbound emails. I can't take the time to release al of these every time they come in. Has the development team found anything yet that would help me as well?
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    EltonCris
    Answered on January 25, 2021 at 07:05 PM

    Hi Alicia,

    First off, we apologize for the inconvenience it has caused. This is now escalated to our dev team. Once we have an update, we'll inform you immediately via this ticket.

    For now, we suggest using your SMTP server to send the emails to overcome this problem. Guide: http://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

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    Alicia 
    Answered on February 21, 2021 at 05:50 PM

    Hi,

    I have spoken with my management about your workaround, but still would like to know if this will be resolved or not?

    Thanks

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    roneet
    Answered on February 21, 2021 at 11:24 PM

    My colleague has already escalated the issue to our backend team.

    We will update you once we have news on this.

    Thanks.