Connect Product List to Airtable

  • Profile Image
    Cano_Paulina
    Asked on January 25, 2021 at 08:46 PM

    Hello,

    I'm not sure how to set up my field in Airtable to be able to integrate and see the Product list form element, the same way it is displayed in the Jotform table under Items (shopping cart). Can I get some help?

    This is the link to my form.

    https://form.jotform.com/210247758134051


  • Profile Image
    Sigit_W
    Answered on January 25, 2021 at 11:28 PM

    Hi,

    Thank you for contacting support.

    Kindly noted that the product list layout is only applicable to your form, all payment and data are processed by the payment processor.

    I cloned the above form, and tried to connect the form to AirTable, the items field is grayed out.

    1611635234_600f9a22de314_

    Related guide: https://www.jotform.com/help/561-how-to-integrate-jotform-with-airtable

    Allow me some time to confirm this with the team.

    Regards.

  • Profile Image
    Cano_Paulina
    Answered on January 26, 2021 at 01:10 PM

    Thank you!

    Just for the record, I am using the Product List form element and want the data from that "field" to transfer to my Airtable. Everything else I was able to integrate fine.

  • Profile Image
    Kevin_G
    Answered on January 26, 2021 at 06:13 PM

    As my colleague explained, it's not currently possible to pass data from the payment field through the Airtable integration, I'm however escalating this to our back-end team as feature request.

    Although we cannot provide an ETA, we will keep you updated via this ticket.

    Thanks.

  • Profile Image
    kloodge
    Answered on February 21, 2021 at 07:37 PM

    Kevin_G ... the requestor wants the ORDER from the Product List ... not the payment info. I need the same thing.

  • Profile Image
    Sigit_W
    Answered on February 21, 2021 at 08:51 PM

    Greetings, kloodge.

    Your comments are duly noted.

    Please note that we can't give an ETA for when this will be implemented. Feature requests depend on the workloads of our developers and popularity among our users. But rest assured, we will inform via this thread once this feature becomes available.

    Thank you. Regards.