Connect Product List to Airtable

  • Cano_Paulina
    Asked on January 25, 2021 at 8:46 PM

    Hello,

    I'm not sure how to set up my field in Airtable to be able to integrate and see the Product list form element, the same way it is displayed in the JotForm table under Items (shopping cart). Can I get some help?

    This is the link to my form.

    https://form.jotform.com/210247758134051


  • Sigit JotForm Support
    Replied on January 25, 2021 at 11:28 PM

    Hi,

    Thank you for contacting support.

    Kindly noted that the product list layout is only applicable to your form, all payment and data are processed by the payment processor.

    I cloned the above form, and tried to connect the form to AirTable, the items field is grayed out.

    1611635234 600f9a22de314  Screenshot 10

    Related guide: https://www.jotform.com/help/561-how-to-integrate-jotform-with-airtable

    Allow me some time to confirm this with the team.

    Regards.

  • Cano_Paulina
    Replied on January 26, 2021 at 1:10 PM

    Thank you!

    Just for the record, I am using the Product List form element and want the data from that "field" to transfer to my Airtable. Everything else I was able to integrate fine.

  • Kevin Support Team Lead
    Replied on January 26, 2021 at 6:13 PM

    As my colleague explained, it's not currently possible to pass data from the payment field through the Airtable integration, I'm however escalating this to our back-end team as feature request.

    Although we cannot provide an ETA, we will keep you updated via this ticket.

    Thanks.

  • kloodge
    Replied on February 21, 2021 at 7:37 PM

    Kevin_G ... the requestor wants the ORDER from the Product List ... not the payment info. I need the same thing.

  • Sigit JotForm Support
    Replied on February 21, 2021 at 8:51 PM

    Greetings, kloodge.

    Your comments are duly noted.

    Please note that we can't give an ETA for when this will be implemented. Feature requests depend on the workloads of our developers and popularity among our users. But rest assured, we will inform via this thread once this feature becomes available.

    Thank you. Regards.