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CupidinthecityAsked on January 26, 2021 at 5:31 AM
Hi There, I need to see where my payments are going.
As I recently received a form where payment is made, but cant find the payment anywhere
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Vick_W Jotform SupportReplied on January 26, 2021 at 7:04 AM
Hi there,
Could you please give us the following details?
Form URL
The email address of the form submitter
Date when the payment was made.
Total amount.
Please provide the above details and we will try to find them in your forms.
Thanks
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CupidinthecityReplied on January 26, 2021 at 7:22 AMHi I have received an email re payment when form was submitted, just checking its going to stripe rather than square.
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Gaetan_BReplied on January 26, 2021 at 8:00 AM
Hello,
I have checked the last for you have created and I can see that you have chosen Stripe as a payment processor. the payment will go through Stripe then.
Hope this helps.
Do not hesitate to reach out if you need further assistance