I need to check where my payments are going to

  • Profile Image
    Cupidinthecity
    Asked on January 26, 2021 at 05:31 AM

    Hi There, I need to see where my payments are going.

    As I recently received a form where payment is made, but cant find the payment anywhere

  • Profile Image
    Vick_W
    Answered on January 26, 2021 at 07:04 AM

    Hi there,

    Could you please give us the following details?

    Form URL

    The email address of the form submitter

    Date when the payment was made.

    Total amount.

    Please provide the above details and we will try to find them in your forms.

    Thanks

  • Profile Image
    Cupidinthecity
    Answered on January 26, 2021 at 07:22 AM
    Hi I have received an email re payment when form was submitted, just checking its going to stripe rather than square.
    ...
  • Profile Image
    Gaetan_B
    Answered on January 26, 2021 at 08:00 AM

    Hello,


    I have checked the last for you have created and I can see that you have chosen Stripe as a payment processor. the payment will go through Stripe then.


    Hope this helps.

    Do not hesitate to reach out if you need further assistance