What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I can send only 2 emails from Jotform per day?

    Asked by pramodk on October 29, 2013 at 03:31 PM

    why it's not allowing to submit not more than two email/day  in free account. It's not mentioned any where that free account holder can send only two mails per day.

  • Profile Image

    Answered by khrisell on October 29, 2013 at 03:37 PM


    There is no daily limit for free plans.

    May I know the error message you are getting when testing submission? 

    So that we know what is causing the issue you are having.

    Thank you and i will wait for your response to assist you further.

  • Profile Image

    Answered by pramodk on October 29, 2013 at 05:29 PM
    Request you to check this error which am getting after sending two emails.
    Kindly note after some time it allows me to send again but I can't send
    more than two one by one at that time.
    On Oct 30, 2013 1:07 AM, "JotForm Support Forum"
  • Profile Image

    Answered by EliezerN on October 29, 2013 at 06:07 PM


    If you are talking about the number of the times your form can be submitted per day, let me inform you that there's no limit that can restrict your form users to submit your form more than twice per day, unless you have ssetup a limitation from the Form Limits settings:

    But I was able to see that you have not setup any limitations in your forms.

    So, I think it's most likely you are talking about the times you can send/share your form via our Send Invitation method:

    If that is the case, let me inform you that yes, there is a limi of two emails you can send but it is two emails per hour. So, once you reach that limit you will get this message:

    Then, you will be able to send other 2 emails after one hour. 

    I hope this helps, please let us know if you need further assistance.


  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 04, 2013 at 11:28 AM

    Hello pramodk,

    For some unknown reason, we have received an empty response from you. If you are replying from your email, please use the following URL to reply again: http://www.jotform.com/answers/285080

    Thank you!

  • Profile Image

    Answered by EliezerN on November 08, 2013 at 04:25 PM


    Your las reply reached us empty, please resend it using this link at this time if your question/comment is related to the topic of this thread: http://www.jotform.com/answers/285080-I-can-send-only-2-emails-from-Jotform-per-day#6

    But if you need assistance with something different, kindly open a new thread to post your questions. Just Click HERE to open a new thread.