Bad gateway error when submitting the form

  • petershaw528
    Asked on January 26, 2021 at 7:43 AM

    There is now this error showing on once this form has been submitted

    1611661724 6010019d00b4f  Screenshot 10

  • Bojan Support Team Lead
    Replied on January 26, 2021 at 7:48 AM

    Greetings.

    This should be a temporary error. I've tested a cloned version of your form, and I was not able to replicate it.

    If the problem is not resolved, would you mind if we make a test submission directly on your form?

    Thank you for your cooperation.

  • petershaw528
    Replied on January 26, 2021 at 8:53 AM

    And what about the previous issue with the filled form not showing?

    How do problems with internet connection manifest themselves with Jotform?


  • Jovanne JotForm Support
    Replied on January 26, 2021 at 9:57 AM

    Hi,

    Our developers are currently working on the previous issue in this support ticket https://www.jotform.com/answers/2846027. If you have a follow-up question about it, kindly post your question on that thread.

    As to the 502 Gateway Error issue, unfortunately, I could not replicate the issue on my end. I have sent a test submission to your form, and it was submitted successfully.

    Could you please try using a different internet connection and see if the issue persists?

    Please give it a try and let us know how it goes.

    Thank you.