Unable to integrate Google Drive after password update

  • Katherine_MarketManager
    Asked on January 26, 2021 at 9:53 AM

    Hello, I changed my password for my Google Drive and now the forms are not being saved into my Google Drive. I tried to change the "integration" however once I press "Complete Integration" it says "It may take a while! Please wait while we're integrating your data." and the three dots flash over and over for hours and nothing eventuates - please help!

  • Bojan Support Team Lead
    Replied on January 26, 2021 at 11:35 AM

    Greetings.

    Can you please try to completely remove the integration, clear the form cache, and then add the integration again. You can click here to see how to clear the form cache.

    If this does not work, please try some other browser.

    Let us know if you managed to integrate Google Drive.