Unable to find the Share option in the form

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    Francie 
    Asked on January 26, 2021 at 01:05 PM

    I can’t share my form anymore? So I have no way of sending to a client prior to their appt?

  • Profile Image
    Kevin_G
    Answered on January 26, 2021 at 05:09 PM

    In case you reached the limit while sharing the form via email you can get your form URL and share it using your own email client, this guide will help you to get it: https://www.jotform.com/help/401-where-to-find-my-form-url

    If you have any questions or keep experiencing issues, let us know.


  • Profile Image
    Francie 
    Answered on January 26, 2021 at 05:33 PM
    This isnt what I want to do. How do I have it sent as a text, where the can fill it out, and submit it back? Did I only have a certain amount with a free one?
    Skin by Design
    Francie Donkerbrook
    Licensed Esthetician
    Oncology and Acne Trained
    Member of NASNpro, ASCP & NAWBO
    Book appointments at:
    skinbydesignaz.com
    602.616.3551
    Instagram
    @skinbydesignaz
    ________________________________
    ...
  • Profile Image
    Kevin_G
    Answered on January 26, 2021 at 06:39 PM

    May you please provide more details about what do you mean with "send as a text"?

    Forms can be only shared with the URL as explained on the guide shared before or embedded in a web page. If you're looking to share a form via SMS, I'm afraid this is not currently possible on our end, but you can use your own app to send the SMS including the form URL.

    Feel free to provide more details if you have more questions.

  • Profile Image
    Francie 
    Answered on January 26, 2021 at 06:55 PM
    Up until yesterday, I had an option to share form, and I could place the url into a text. It was very clean and easy.
    The option of share form is now gone?
    [Image.jpeg]
    Skin by Design
    Francie Donkerbrook
    Licensed Esthetician
    Oncology and Acne Trained
    Member of NASNpro, ASCP & NAWBO
    Book appointments at:
    skinbydesignaz.com
    602.616.3551
    Instagram
    @skinbydesignaz
    ________________________________
    ...
  • Profile Image
    ashwin_d
    Answered on January 27, 2021 at 12:21 AM

    I am sorry for the trouble caused to you. Please note that we never had any feature to shared form in a text / SMS message.

    If you want to share form in email, you can do that from "Publish" tab. Please check the screenshot below:

    1611724836_6010f82489a78_shareForm.gif

    Hope this helps.

    Do get back to us if you have any questions.

  • Profile Image
    Francie 
    Answered on January 27, 2021 at 09:11 AM
    Im not saying it was to specifically to send a text. But it did say share form. Where did that option go?
    Skin by Design
    Francie Donkerbrook
    Licensed Esthetician
    Oncology and Acne Trained
    Member of NASNpro, ASCP & NAWBO
    Book appointments at:
    skinbydesignaz.com
    602.616.3551
    Instagram
    @skinbydesignaz
    ________________________________
    ...
  • Profile Image
    roneet
    Answered on January 27, 2021 at 09:42 AM

    Are you unable to see this share option in the form from the Publish screen?

    1611758536_60117bc8194b5_

    Looking forward to your response.

    Thanks.

  • Profile Image
    Francie 
    Answered on January 27, 2021 at 10:33 AM
    Youre not hearing me. Most clients dont open emails so Ive learned texting is much more efficient. There was a share form option 2 days ago, that is now gone.
    With the option youre giving me, its too clunky and I still havent received my test email. Ill just move to a different company.
    Skin by Design
    Francie Donkerbrook
    Licensed Esthetician
    Oncology and Acne Trained
    Member of NASNpro, ASCP & NAWBO
    Book appointments at:
    skinbydesignaz.com
    602.616.3551
    Instagram
    @skinbydesignaz
    ________________________________
    ...
  • Profile Image
    roneet
    Answered on January 27, 2021 at 10:39 AM

    Hello Francie,

    We are sorry for the confusion created here.

    Would you mind sharing the screenshot of the Share option screen once again that you are referring to?. Email attachments are not supported in the ticket so we would request you to attach the file here by opening the ticket in a browser tab or email us at support@jotform.com with the subject as Ticket#2851769.

    We are waiting for your response so that we could resolve this as soon as possible.

    Thanks.