Google Spreadsheet Intergration Problems

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    malenysupaiga
    Asked on October 29, 2013 at 09:33 PM

    Hi,

    We are having problems with google docs updating with http://www.jotformpro.com/malenysupaiga/RegisterChecks.

    We are getting the submissions emailed through but no updates to GDocs since 28/10

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    EltonCris
    Answered on October 29, 2013 at 09:57 PM

    Hi,

    I am not exactly sure what causes the form to stop from updating but this is most likely a problem on the integration connection between the 2 parties. It might be google that made changes on their end or it might be a symbols problem on your form which causes the spreadsheet to stop syncing. The best way to resolved this is to re-integrate your form to Google Spreadsheet. 

    To do that, simply removed the integration and re-integrate it again.

    If the problem still persist after that, do let us know here so we can assist you further. Thanks!