- malenysupaigaAsked on October 29, 2013 at 09:33 PM
We are having problems with google docs updating with http://www.jotformpro.com/malenysupaiga/RegisterChecks.
We are getting the submissions emailed through but no updates to GDocs since 28/10
- JotForm SupportEltonCrisAnswered on October 29, 2013 at 09:57 PM
I am not exactly sure what causes the form to stop from updating but this is most likely a problem on the integration connection between the 2 parties. It might be google that made changes on their end or it might be a symbols problem on your form which causes the spreadsheet to stop syncing. The best way to resolved this is to re-integrate your form to Google Spreadsheet.
To do that, simply removed the integration and re-integrate it again.
If the problem still persist after that, do let us know here so we can assist you further. Thanks!