What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google Spreadsheet Intergration Problems

    Asked by malenysupaiga on October 29, 2013 at 09:33 PM

    Hi,

    We are having problems with google docs updating with http://www.jotformpro.com/malenysupaiga/RegisterChecks.

    We are getting the submissions emailed through but no updates to GDocs since 28/10

    Page URL:
    http://www.jotformpro.com/malenysupaiga/RegisterChecks.

    Submissions www
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    JotForm Support

    Answered by EltonCris on October 29, 2013 at 09:57 PM

    Hi,

    I am not exactly sure what causes the form to stop from updating but this is most likely a problem on the integration connection between the 2 parties. It might be google that made changes on their end or it might be a symbols problem on your form which causes the spreadsheet to stop syncing. The best way to resolved this is to re-integrate your form to Google Spreadsheet. 

    To do that, simply removed the integration and re-integrate it again.

    If the problem still persist after that, do let us know here so we can assist you further. Thanks!