Can't change email: Profile pic disappears on top right

Profile pic disappears as soon as the account page loads, before I can click on it. I need to change my account email address. And you support area isn't allowing me to submit my screenshot, it says I'm moving too fast no matter how long I wait. Mind fixing this stuff?

Hello there,

I checked my account but I cannot seem to replicate the issue. I suggest you to clear your browser's cache or use a different browser in accessing your account.

Guide: https://www.wikihow.com/Clear-Your-Browser%27s-Cache

Or you can click this link to go to your profile (make sure that you're logged in first)-> https://www.jotform.com/myaccount/profile

Then, you may change your email address.

Guide: How-to-change-your-account-email-address

Let us know how it goes.

Thank you.