Help needed with JotForm JavaScript

  • Profile Image
    wengriffinapt
    Asked on October 30, 2013 at 06:34 PM

    Hello, 

    I have set up a form, but the JavaScript isn't running that makes the required fields validation appear. 

    Can you please help me troubleshoot this? 

    Thanks so much! 

  • Profile Image
    KadeJM
    Answered on October 30, 2013 at 07:19 PM

    I looked on your Page URL that you provided " http://xgiftinfo.com/businessbuilder/index.html  " but I do not see a form. The only form I am seeing associated with this thread is " https://www.jotform.com/33027382066956 ". Is this the correct form?

    I checked the Javascript with Requirement Rules and as you can see in my Screenshot Test below they are working as intended.

    Additionally it is important to make sure you keep your Browser, Computer Javascript, and Softwares up-to-date as the Requirement Feature relies on these to work. Whereas in older outdated Browsers and Computers or with Javascript Disabled this is a known cause of the problem.