What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why has my form disappeared?

    Asked by lijiahua1984 on June 02, 2011 at 12:27 PM

    Hi, Jotform,

    I have invested a couple of days to build my form. Why my customized form disappeared without telling me? Very disappointed!


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    JotForm Support

    Answered by NeilVicente on June 02, 2011 at 04:14 PM

    Hello Jiaha,

    It looks like your forms were affected by a recent server problem which effectively cleared some of our users' forms. As per our higher ups, there is no convenient way to restore those forms, and as such, you will need to recreate them.

    Sorry for this inconvenience.