Card form:Allow HTML source code edits on Thank you page

  • Profile Image
    ConstructieShop
    Asked on January 29, 2021 at 02:11 AM

    Hi Guys,

    I have the following situation (I'll provide some background information first to show what I mean).

    We developed a form in which people can check whether they need a permit for their house renovation. We have put that form into several blogs of ours.

    After filling in the form they can get two answers.

    1- They need a permit

    2- They don't need a permit

    What I would like to do:

    Once someone finished the form, I would like to give them free information which is really helpfull. For example a checklist how to get a permit.

    The problem

    At this moment I can't give our visitors an easy way to request our free information. Which is of course a missed opportunity to help them.

    Therefore I was wondering if it is possible that once someone finished a form, we can show them a button (in the form) which they can click to receive the useful information.

    I think that this would be great!

    Attachment

    In the URL i showed our blog including the jotform. In the screenshot I uploaded an idea of how my dream could look like :).

  • Profile Image
    Vick_W
    Answered on January 29, 2021 at 06:31 AM

    Hi there,

    I replied to a similar ticket today on the link below.

    https://www.jotform.com/answers/2857237

    You can use the method in the ticket above to add a button on the thank you page. Meaning the user will be able to see it after the form is submitted.

    If you want to display it in the form, before it is submitted then please use the paragraph field and add the same code.

    1611919844_6013f1e478708_

    Let us know if you need further assistance.

    Thanks

  • Profile Image
    ConstructieShop
    Answered on January 29, 2021 at 09:03 AM

    Thanks!


  • Profile Image
    ConstructieShop
    Answered on February 03, 2021 at 07:35 AM

    Hi Vick,

    I was trying your solution with my team, but we can't find the spot to add the code. I attached a screenshot. Do we have an old version of Jotform?

    1612355680_601a9860ac5cc_

    Could you please let me know what we are doing wrong?

  • Profile Image
    Bojan_J
    Answered on February 03, 2021 at 09:02 AM

    Greetings.

    Looks like you are using a card form. Unfortunately, card forms don't have the option to add custom HTML to them as classical forms do. To implement the solution my colleague has provided, you need to switch the form layout.

    Alternatively, you can use a simple link in the Card forms:

    screenshot_3595.png

    Let us know if you have any additional questions.

  • Profile Image
    ConstructieShop
    Answered on February 03, 2021 at 09:14 AM

    Hi Bojan,

    Thanks for your answer.

    We have tested the way you proposed, but that doesn't work that well (unfortunately).

    Can we expect an improvement like we requested in the near future? In the way that Jotform makes it possible to add buttons in a card form?

    That would immediately open up a lot of ways to help our clients even better and getting instant extra revenue.

    Best,

    Roy

  • Profile Image
    Richie_P
    Answered on February 03, 2021 at 10:23 AM

    I have forwarded a feature request to our developers to allow HTML coding on the card form's Thank you page.

    Please note that we cannot give an ETA when this feature would be added or will be passed however, once we have updates, you will be notified at this support ticket.

    A work around would be to redirect your form respondents to an external webpage with the button.

    To redirect, you can follow this guide:https://www.jotform.com/help/507-how-to-redirect-form-respondents-to-an-external-link-in-jotform-cards

  • Profile Image
    ConstructieShop
    Answered on February 03, 2021 at 10:30 AM

    Thanks