Card form:Allow HTML source code edits on Thank you page

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    Asked on January 29, 2021 at 02:11 AM

    Hi Guys,

    I have the following situation (I'll provide some background information first to show what I mean).

    We developed a form in which people can check whether they need a permit for their house renovation. We have put that form into several blogs of ours.

    After filling in the form they can get two answers.

    1- They need a permit

    2- They don't need a permit

    What I would like to do:

    Once someone finished the form, I would like to give them free information which is really helpfull. For example a checklist how to get a permit.

    The problem

    At this moment I can't give our visitors an easy way to request our free information. Which is of course a missed opportunity to help them.

    Therefore I was wondering if it is possible that once someone finished a form, we can show them a button (in the form) which they can click to receive the useful information.

    I think that this would be great!


    In the URL i showed our blog including the jotform. In the screenshot I uploaded an idea of how my dream could look like :).

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    Answered on January 29, 2021 at 06:31 AM

    Hi there,

    I replied to a similar ticket today on the link below.

    You can use the method in the ticket above to add a button on the thank you page. Meaning the user will be able to see it after the form is submitted.

    If you want to display it in the form, before it is submitted then please use the paragraph field and add the same code.


    Let us know if you need further assistance.


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    Answered on January 29, 2021 at 09:03 AM


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    Answered on February 03, 2021 at 07:35 AM

    Hi Vick,

    I was trying your solution with my team, but we can't find the spot to add the code. I attached a screenshot. Do we have an old version of Jotform?


    Could you please let me know what we are doing wrong?

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    Answered on February 03, 2021 at 09:02 AM


    Looks like you are using a card form. Unfortunately, card forms don't have the option to add custom HTML to them as classical forms do. To implement the solution my colleague has provided, you need to switch the form layout.

    Alternatively, you can use a simple link in the Card forms:


    Let us know if you have any additional questions.

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    Answered on February 03, 2021 at 09:14 AM

    Hi Bojan,

    Thanks for your answer.

    We have tested the way you proposed, but that doesn't work that well (unfortunately).

    Can we expect an improvement like we requested in the near future? In the way that Jotform makes it possible to add buttons in a card form?

    That would immediately open up a lot of ways to help our clients even better and getting instant extra revenue.



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    Answered on February 03, 2021 at 10:23 AM

    I have forwarded a feature request to our developers to allow HTML coding on the card form's Thank you page.

    Please note that we cannot give an ETA when this feature would be added or will be passed however, once we have updates, you will be notified at this support ticket.

    A work around would be to redirect your form respondents to an external webpage with the button.

    To redirect, you can follow this guide:

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    Answered on February 03, 2021 at 10:30 AM