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  • Profile Image

    Incorrect warning message for Number Quick Tool appears on iPhone

    Asked by dstsouthernregion on October 31, 2013 at 01:14 PM

    I have a field that requires numeric entry (using the Number field Quick Tool).  If using a computer and letters are entered, the correct response of "This field can only contain numeric values" is returned.  However, on an iPhone or iPad, the message returned is "This field is required," which is not as helpful as the longer message.  Please advise.

    Page URL:
    http://form.jotform.co/form/32964511907862

    Screenshot
    message tool ipad Numeric
  • Profile Image
    JotForm Support

    Answered by guilledutra on October 31, 2013 at 03:09 PM

    Hi,

    I was able to recreate this issue and I'm afraid it is related on how different browsers interprets the field validation function only on number fields.

    Could you try by replacing the number field with a text box setting the validation option to "numeric" and the "size" and "Max Size" to 6(I think these are the requeriments of your member number field)

    Hope it helps

    please let us know if you need further assistance

    Thanks

  • Profile Image

    Answered by dstsouthernregion on October 31, 2013 at 03:51 PM

    Looks like I'm getting a consistent validation error on the field across devices.  Thank you very much!

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    JotForm Support

    Answered by guilledutra on October 31, 2013 at 04:08 PM

    I'm glad to know that your form is working ok now,

    please let us know if you need further assistance

    Thanks