Forms not loading in certain browsers

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    stbarnhealthfrms
    Asked on January 29, 2021 at 12:02 PM

    Hello, we are experiencing an issue with the forms not loading in certain browsers. They seem to be fine in Chrome, but not Firefox. Any reason why?

    Thank you!

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    VincentJay
    Answered on January 29, 2021 at 03:35 PM

    Hi,

    I am using Firefox and all forms I opened are loading fine. Could you please share the form link so we can test it on our end? Also, what is the version of your Firefox Browser? We'll wait for your response. Thank you!

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    Michele Spencer 
    Answered on February 01, 2021 at 12:26 AM

    Hello, thanks for your assistance. We tracked this back to a plugin update on our WordPress site that was causing the issue. We just used an iFrame to add the forms to our site and it seems fine now. Thank you for looking into it!

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    Johann_A
    Answered on February 01, 2021 at 05:06 AM

    Good to hear that you have solved your issue.

    Have a good day,

    Johann