Dropbox Integration: The ability to save multiple submission from a single person into the same folder

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    Asked on October 31, 2013 at 03:28 PM

    Hi JotForm Support, 

    Your Dropbox integration has automated the most tediouis tasks in my life -- thank you!

    I understand that users can do a one-time submission of form data and files via JotForm, which is then saved in a Dropbox folder. But what if they users want to submit more data or files to the same folder in the future?

    For example, imagine if users submit a resume for a job posting via JotForm. They are given a unique ID, and their resume is saved in a unique folder on Dropbox. Now imagine the top candidates are asked to submit a work sample. Can users submit work sample files (probably through a new form), and have that file saved in their already created folder?

    My best,


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    Answered on October 31, 2013 at 07:06 PM

    Hello, from my understanding, you would like to be able to continue working on the folders created for previous submissions, in case they edit their submission to add new information.

    Unfortunately the Dropbox API does not contain deleting on editing features. Which means that whenever a user edits there submission, it will be saved as a new subsmission, meaning it will be saved under a new dropbox folder.

    If you do need further assistance. Do let us know. Thank you.

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    Answered on October 31, 2013 at 07:25 PM

    Thanks for the response Cesar!

    I am actually interrested in having users upload a new file to their unique Dropbox folder. There is no need for them to edit or delete previously submitted files or form data.

    Is it possible for a user to upload a new file to a folder that has already been created for them? 

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    Answered on October 31, 2013 at 10:30 PM

    Hi @nfusso,

    Unfortunately, that is not possible. Multiple submission coming from a single person will always get saved into a new folder in your Dropbox Account. 

    I have added this to our feature request list. There's no time guaranteed. Once we have an update, we'll get back to you via this thread.


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    Answered on January 29, 2014 at 02:32 PM

    Hi. Wondering if there's been any progress on this issue. I've found that new form submissions from the same person (when set to use the same folder name) will save to the same folder though it completely overwrites older form data (the pdf file) or other files with the same name. If the form submission pdf and files could get a unique id/string appended to them before saving, that would probably solve the issue. maybe just tack the submission time at the end? I tried a number of workarounds but no luck. I think this would be an excellent feature for a number of applications.


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    Answered on January 29, 2014 at 03:42 PM


    Unfortunately, the request is still open and currently assigned to our developer. We do not have an updates yet. I would suggest creating your own request thread so we can also forward that to our developers. 


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    Answered on November 10, 2015 at 02:23 PM

    @nfusso @cbradshaw

    We have just released an update today that addresses this problem.

    Previous form submission from the same person should no longer be overwritten. Succeeding submissions will have a filename format of filename (i).pdf where i is the nth copy of the file, e.g., myFile.pdf, myFile (1).pdf, myFile (2).pdf