File upload space full but no uploads

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    Asked on January 29, 2021 at 03:15 PM

    My account is listed as full but I do not have any uploads in my documents. I have emptied my trash of old uploads and it still is listed as full.

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    Answered on January 29, 2021 at 09:21 PM

    It appears you have already deleted form submissions with file uploads and your upload space recalculated.

    If you need further assistance, please let us know.

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    Answered on February 01, 2021 at 02:44 PM
    Hello, I am still receiving the error message stating that my upload space
    is over quota but I have not been able to utilize the form. Please advise.
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    Answered on February 01, 2021 at 08:32 PM

    We apologize for this inconvenience.

    It's probably related to the form cache. I've cleared that and your form is also working fine.

    If you are still facing any issues, please let us know.